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Service

The UDENSPUDELE.LV online shop aims to provide the best service and experience when choosing water bottles. We welcome both personal orders and corporate customers.

Every customer is important to us, therefore we strive to get your purchases to you as quickly as possible. We are committed to keeping our most popular water bottle models in stock at all times, so that they are available that same day. The information on the stock balance is correct.

For delivery, we send out purchases once a day. If your purchase is made in the first half of the day, it is very likely that it will be dispatched the same day. However if you’d like to pick up your order that same day yourself – if it’s in stock, you’ll be able to pick it up as early as one hour after payment.

To check the availability of products or to make sure your purchase is ready for pickup, please contact us at your convenience. Here are our Contacts.

UDENSPUDELE.LV services

For more information on individual customer service specifics, see the pages:

Customer feedback

We are delighted to receive positive feedback from our customers on a daily basis. It’s motivation to strive and it’s a real satisfaction to serve every customer to the best of our ability.

If you have had a good experience shopping at UDENSPUDELE.LV, we would be very happy if you could share it with us. It would help us to make even more people happy with our service.

Leave a positive review

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Inform us about your negative experiences

We also appreciate criticism if something doesn’t turn out the way we want it to. We don’t look for blame, but we solve problems so they don’t happen again, or try to minimise the negative consequences wherever possible. That’s why we’d really appreciate it if you could email us at [email protected] about a negative experience.